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Frequently Asked Questions

Everything you need to know about shopping with Garvee for your home and lifestyle needs.

What are the shipping costs and delivery times?

We offer free standard shipping on most orders within the contiguous United States. Delivery typically takes 3-7 business days depending on your location and the size of the item.

What is Garvee's return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return authorization.

Do your home products come with a warranty?

Yes, most Garvee products include a 12-month warranty against manufacturing defects. Specific warranty details can be found on individual product pages.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna or Affirm for larger home equipment purchases.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also track your status by logging into your Garvee account.

What should I do if my item arrives damaged?

Please inspect your package upon delivery. If an item is damaged, take photos of the packaging and the product, and contact our customer service within 48 hours for a replacement or refund.